Nitecrawler

Website, App, A/B Testing

Nitecrawler

Optimizing Room Card Design for Higher Booking Rates

The Challenge:

The design of our room cards on the Hotel Details page plays a major role in whether users move forward to checkout. We wanted to test whether visual and informational changes could drive more clicks and bookings.

The Approach:

I designed five different room card variants—each with changes to hierarchy, image size, CTA placement, and pricing emphasis—to test against our existing layout.

The Outcome:
  • On mobile:
    • +30.1% click-through to checkout
    • +22.7% increase in booking conversion
  • On desktop:
    • +3.99% click-through to checkout
    • +1.35% increase in booking conversion
  • These insights informed broader mobile-first optimization strategies across the product

By continuously A/B testing different parts of the Hotel Details page, we’ve been able to steadily increase click-through and booking conversion rates on the site

Worked with Marketing and a third party to deliver a more branded illustration to incorporate into our product
Designed every screen responsive

Increasing Member Sign-ups via the Confirmation Page

The Challenge:

Membership is a key part of Nitecrawler’s growth strategy for 2025, but our existing confirmation page had less than 1% conversion to member sign-ups.

The Approach:

I worked with the product and growth teams to design two new approaches for encouraging sign-up after checkout:

  • Version A: A simple "Sign up" button triggering a modal
  • Version B: An inline password field, leveraging the user’s existing checkout information to create an account seamlessly
The Outcome:
  • A/B testing via VWO showed that Version B significantly outperformed:
    • Member sign-up conversion increased from <1% to 11.41%
  • The test validated that reducing friction and leveraging existing user momentum can meaningfully increase account creation
  • This insight influenced other parts of our UX roadmap related to personalization and retention

Designing Nitecrawler’s Native Mobile App (In Progress)

The Challenge:
Unlike the website, where most traffic comes from SEO and lands on the Hotel Details page, the native app experience starts from an intentional search. Most users are already familiar with the brand or are existing members.

The Opportunity:

  • Build a mobile-native experience from the ground up
  • Leverage mobile design best practices to streamline searching, comparing, and booking
  • Rethink the Hotel Details flow and checkout experience for a logged-in, engaged user base

The Process (So Far):

  • Designing for mobile-only allowed me to focus deeply on native components, gestures, and accessibility
  • Created an app-specific design system to support future scaling
  • Collaborating closely with engineers to ensure smooth handoff and native performance

Design System

First, we needed a solid foundation of a style and design system to ensure consistency across all pages and designers. The brand logo, colors, and style were already finalized when I joined, so my task was to integrate these into our design system. Initially, the system was a dynamic document, evolving as we identified necessary components and their optimal appearance on the website. Over time, it became more refined. Consistent use of components, layout, shadows, corner radius, colors, and typography ensured a cohesive look across all pages. This made the product easier to scale as we started adding more designers as well.

See Full Figma

Booking hotels

One of my first projects was enhancing the booking experience for Travelpass.com. Collaborating with product managers, we conducted user interviews to understand the strengths and weaknesses of the existing booking process. Users appreciated seeing hotel locations on a map, so we redesigned the search page to feature a split view with a map and hotel cards, similar to Airbnb. We iterated on the hotel cards, refining their composition and information hierarchy.

Key improvements focused on the search and filtering functions, the hotel details page, and the checkout process to ensure a seamless user journey from search to booking.

Mobile App

Another significant project was designing the companion app for bookings. The primary goal was to provide users with easy access to their current, past, and future bookings, along with all the details of their hotel stays. While the app allowed users to search for hotels and resume previous searches, its main focus was to enhance the travel experience by offering a convenient way to manage bookings on a mobile device.

Travel Guides

We set out to develop a tool that empowers users to create and share inspiring travel guides. Through numerous iterations and continuous testing, we’ve actively sought feedback to enhance the user experience and ensure our product meets the needs of our community.

Home page designs

Shift logoAppstore download button
app store rating 5 stars

The Shift app launched on the Apple App Store and held a 4.8-star rating—an encouraging sign that users are finding real value in both the content and the experience.

image of style guide mockup

4. Marketing Website

I also designed the responsive marketing site, focusing on:

  • Communicating the emotional value of the app
  • Highlighting key features and benefits
  • Driving App Store traffic and user conversion

Outcome

  • The Shift app is now live on the App Store and continues to grow its user base
  • The team has a scalable UI system that allows for future feature additions
  • The website successfully supports brand visibility and user acquisition

This was one of the most rewarding long-term projects I’ve worked on, thanks to the close collaboration, mission-driven goals, and focus on emotional design.

Takeaways

Designing Shift reinforced the importance of emotional UX—how small interactions, colors, and flows can influence a user’s sense of calm and connection. Working closely with the founder throughout made this a deeply collaborative and fulfilling process.

Wayboz logo
Wayboz app screens
3. Creating the UI & Brand System

I developed a modern, trustworthy visual identity:

  • Color palette balancing approachability (blues and greens) with modern data clarity
  • Clean, legible typography for financial data
  • Iconography and charts that simplify complex calculations

The UI is intentionally minimal, letting the data take center stage without overwhelming the user.

4. Designing the Website

To support product launch and growth, I designed a responsive marketing site focused on:

  • Clearly communicating value propositions
  • Building credibility with a professional aesthetic
  • Driving app downloads and signups

mx website

MX web page designs

Example landing page

(it's interactive so feel free to click around below!)

MX Cycling Jersey

MX cycling jersey

MX Light Jacket

images of MX branded light coat
Nitecrawler
MXS Website

VIP landing page

Gold Pass webpage design
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